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Capital CCTV
A white dual-lens pan-and-tilt security camera on a bracket under the eave at the corner of a white shingle-sided house, gutter above it, a blurred garden and neighbouring house to the left
The guarantee · Garner, NC

Five years. Replaced free.

If anything in the system breaks or stops working in the first five years, Capital CCTV replaces it free. No service-trip fee. Caleb Connors answers for it.

Starting at
$39.99a month
  • Free walkthrough
  • No long-term contract
  • Install and equipment included

Garner, NC. We serve Raleigh and the surrounding Piedmont, Burlington to Goldsboro.

The pricing page
In the number
  • The camerasPlaced with you on the walkthrough.
  • The recorderWe install the recorder and its drive on a shelf in your house.
  • The installationWe run the cable, mount the cameras, seal the holes, and test every detection zone.

Local recorder

  • Records in your house
  • 2 TB drive included
  • Wi-Fi enabled
  • 24/7 recording over PoE
  • 8 channels, expandable to 16
  • 2 TB drive included
How it is wired
A flat black recorder with three small status lights on a white closet shelf, a standing black router with a blue light band beside it, a small black box at the right, a potted plant and wicker baskets around them

Mobile app

  • Live view on your phone
  • Clips and alerts
  • Wired and wireless, one app

App and login setup, before we leave.

See the handover
Can I watch from my phone when I am away?

Yes. Live video and clips on your phone, anywhere. The house needs internet for it to work.

A hand holding a phone showing a four-camera live view

Five-year guarantee

  • Free replacement
  • All equipment
  • No service fee

If anything in the system breaks or stops working, we replace it free.

Read the guarantee
What is covered
  • The camerasEvery camera on the system, the doorbell included.
  • The recorderThe recorder and the drive inside it.
  • The wiringThe wiring, re-run if a cable fails.
From walkthrough to installationThe estimate comes from the walkthrough.
  1. A free walkthrough at your house
  2. Every camera placed with you
  3. The estimate, from what was placed
  4. Installation and handover, the same company
Request an appointment
The guarantee

One commitment. One company that owes it.

Capital CCTV makes the guarantee and stands behind it.

Five-year replacement guarantee. If anything in the system breaks or stops working, we replace it free.

The windowFive yearsThe full five years, every part of the system.
What it costs youNothingNo service-trip fee. No charge for the part.
What starts itInstall dayCoverage starts the day the system is installed.
The guarantee

What's covered when something stops working.

Capital CCTV covers the equipment and the visit for five years.

What's covered by Capital CCTV

No service fees, free replacements for five years

Anything in the system that breaks, stops working, or stops detecting.

  • The cameras
  • The recorder and its drive
  • The wiring, including a re-run if a cable fails
  • The solar panel and the hub on the wireless kit
  • The wired doorbell
  • Detection that stops working: motion, people, packages
Not covered: a tree on the camera, or on the cable; lightning, storm, or flood damage. Everything else in the system is covered.Covered
VERSUS

What's covered: the standard alarm camera package

Service trip fees, plus equipment replacement fees

The standard home security camera package.

  • The camerasA service visit and the replacement camera, billed.
  • The recorder and its driveNo recorder. Your clips go to a cloud plan, billed monthly.
  • The wiringA service visit, billed, and a new cable run on top.
  • The solar panel and the hubNot in the package.
  • The wired doorbellA service visit and the replacement doorbell, billed.
  • DetectionA service visit, billed, when detection stops working.
This describes the standard camera packages we see on jobs. Equipment and service coverage vary by dealer.

For help with your system, call Caleb Connors.

(910) 228-9690

How it works when something breaks

You call. You say what stopped working. We come out and replace it.

There is no form to fill out and no case number.

A printed one page sheet on a quartz counter beside a pen and a set of house keys, ruled into a table of blank fill-in fields, the title line Handover Sheet legible and the body text notHandover sheet illustration
How it is honored

What sits behind the guarantee.

If something in the system stops working, we come out and replace it, free of charge.

Who comes out

The company that installed the system answers for it. Caleb Connors answers for Capital CCTV.

The part is replaced, free

If anything in the system breaks or stops working, we replace it free. That is what happens on every covered item, for the full five years.

No service-trip fee

The visit is free and so is the part.
A flat black recorder with three small status lights on a white closet shelf, a standing black router with a blue light band beside it, a small black box at the right, a potted plant and wicker baskets around themYour closet, your drive

Based in Garner. 13 service areas.

Garner, NC. We serve Raleigh and the surrounding Piedmont, Burlington to Goldsboro.

The same wired system in every town on the list: a local recorder in the house, the app on your phone, and the five-year guarantee.

Garner is the base. The Garner page.

(910) 228-9690Request an appointment